Shipping Information

Shipping Information

Free shipping on every order

Every ShopOutlet Premium order ships free, to every destination available at checkout. No minimum spend, no handling fee.

Processing

Orders are processed Monday to Friday, excluding public holidays. Most orders leave our facility within 1–3 business days of payment.

Delivery estimates

Destination After dispatch
United States 5–9 business days
Canada, United Kingdom, European Union 7–15 business days
Rest of the world 10–20 business days

These are estimates. Weather, customs inspection and carrier backlogs can extend them.

Tracking

You receive tracking by email as soon as your parcel ships. The first scan can take 24–72 hours to appear.

Multiple parcels

Orders with several items may arrive separately, at no extra cost, each with its own tracking.

Customs and duties

International orders may attract import duties or taxes in the destination country. These are set by your government and are the responsibility of the recipient.

Full terms are in our Shipping Policy.